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Terms & Conditions


  • Your sales order is confirmed as per your selected date & time. We will contact you for clarification if applicable.

  • We will refund the amount paid if the order is cancelled due to unavailability of goods or our inability to deliver the goods within the agreed time frame

  • All premiums & freebies are on while stocks last basis

  • The transaction shall be governed by the laws of Singapore.

  • We highly recommend that our customers test their phones thoroughly after received the phone.

  • Order must collect on same day. Otherwise the order will automatically be cancelled.


  • All prices are subject to change without prior notice. We reserve the right to reject any payment or orders if prices are deemed inaccurate upon purchase.

  • For items that require installation, charges will be applied separately.


  • Brand new local handsets will be warrantied by its individual relevant companies.

  • Local new sets sold carry Singapore warranty, unless stated otherwise.

  • Different warranty periods are provided for different products from the respective manufacturers / distributors.

  • The period of the Repair Warranty will be one month from the date of phone collection. Faults arising outside of this period will not be covered under the Repair Warranty.

Note regarding Use Cases not covered by warranty:

  • You can damage your phone by carrying it in your rear pocket during squatting, bending and sitting.

  • Damage can occur when a phone is repeatedly knocked by items in an enclosed space e.g. your pocket, a purse, knapsack or briefcase etc.


  • The total liability of Sonic Connection & Communication Mobile Services Pte Ltd (CMS) herein respective of each event or series of connected events shall not exceed the total price paid for the purchase of products and / or services under these Terms & Condtions.

  • The Customer agrees that Sonic Connection & CMS will not liable for lost, corrupted, deleted or altered data. Sonic Connection & CMS shall not be liable to the Customer for any incidental, indirect, special or consequential damages arising out of or in connection with the purchase, use or performance of products or services.

  • Any typographical, clerical or other error omission in sales literature, quotation, price list, acceptance of offer, invoice or other documents or information issued by Sonic Connection & CMS shall be subject to correction without any liability on the part of Sonic Connection & CMS.

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